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CASE STUDY

MillerKnoll

millerknoll chairs in a field

Modern MES System

TO STREAMLINE MANUFACTURING OPERATIONS AND DISPLAY LIVE DATA

MillerKnoll implemented a Manufacturing Execution System to facilitate and track production while playing well with their existing automation software.

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Enterprise SCADA Streamlines Processes for Renewable Energy

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The Protagonist

assortment of millerknoll chairs

MillerKnoll is a leading designer and manufacturer of high-quality furniture for offices, homes, healthcare facilities and more.

With a portfolio of dynamic design brands and locations all over the world, MillerKnoll has been at the forefront of design for over a century.

The Story

In the Beginning...

The mission was pretty clear-cut. MillerKnoll needed an order execution system that could handle their entire production process, including product sequencing, schedule management, inventory management and more. Plus, it had to play nice with other existing Ignition software projects in their MillerKnoll Live Factory ecosystem. 

The Plot Thickens

Now, here's where things get tricky. MillerKnoll has a big family of brands that span multiple locations and have their own processes and systems. They needed an MES system that could work with their legacy systems as well as a variety of ERP systems. 

Enter Vertech. With our extensive Ignition experience and existing knowledge of MillerKnoll's infrastructure through our SPC (statistical process control) project for them, we were ready to tackle this challenge head-on.

The Happy Ending
By using Ignition, we created a system that bridges multiple data and ERP systems, plugs in easily at other sites, and accurately records and replicates data into a large-scale Azure Cloud instance. The MES System is built with both operator and manager in mind. It not only integrates with the SPC work we did in Ignition, but it also connects with MillerKnoll's entire LiveFactory ecosystem.
 
It not only streamlined MillerKnoll's manufacturing operations but also improved efficiency, data tracking, and coordination - all while playing nice with their existing systems. Now that's what I call a success story!
Case-study millerknoll UI Item Machining
Case-study millerknoll UI Order Schedule
Case-study millerknoll UI Order Assembly
Case-study millerknoll UI SPC Run Chart with Statistics
Case-study millerknoll UI Inspection Sample Entry Part Drawing
Case-study millerknoll UI Inspection Sample Entry Visual Aid Tab
Case-study millerknoll UI Inspection Capability Report
Case-study millerknoll UI Characteristic Visual Aid Mapping

Application Features

Automated Order Schedules
Case-study millerknoll UI Schedule pop-up in circle

We created automated order schedules for each manufacturing site and for individual lines within the site. Schedulers and line supervisors can create their own dynamic sequencing rules based on the characteristics of the order. This means the system can shuffle the order and part flow of manufacturing items to different machine centers, optimizing performance. It identifies and addresses the root cause of problems, rather than responding to hundreds of subsequent alarms.

Operator Interface
Case-study millerknoll UI Operator Interface We provided a front-end interface that contains all the info an operator needs at a glance. This includes bills of materials, manufacturing holds, part defects, inspections and work instructions. By recording all this data and tracking its flow, we replaced paper-based operations with a system that can pull up every detail of what happened in an order.
Contextualized Production DATA
Case-study millerknoll UI Machining in circle

We split and optimized production into time-based slices to ensure each work order would satisfy the required total number of shipped products for the day. The system can identify the 1000s of parts that are required to satisfy multiple customer orders and split them into lots that are tracked and recorded against inventory.

Rework Tracking
case-study millerknoll Product UI Showcase circle The system tracks the performance and rework percentage across multiple part and line configurations, then reports which lines are having the most difficulty reaching performance metrics such as Takt time. Operators can tell what has been produced, where it needs to go, and what reworked parts are ready to be transferred back into production.
ERP Sync
case-study millerknoll Product UI Showcase circle Lastly, the system executes transactions against various ERP systems that validate customer and order shipment data. Staff is able to stay up to date with order fulfillment and see how specific production issues might impact delivery timelines.
Case-study millerknoll UI Schedule pop-up in circle
Case-study millerknoll UI Operator Interface
Case-study millerknoll UI Machining in circle
case-study millerknoll Product UI Showcase circle
case-study millerknoll Product UI Showcase circle
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“Working with Vertech was a great culture fit. They were great communicators, passionate, innovative, and able to provide solutions to any problem we had.”

Charles Fortuno Senior Manager of SCADA & Control Systems, SB Energy

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If you'd like to learn more about how we can improve your operations, get in touch! We love a good challenge and we're ready to help.

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